Privacy Policy

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Last updated: 12-04-2026

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This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or engage with our services.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

Red Moon Property Co.
124-128 City Road, London, EC1V 2NX
Email: redmoonpropertyco@gmail.com
Phone: 07412218478

We act as the “data controller” for the personal data we collect.

2. What Information We Collect

We may collect and process the following personal data:

• Name

• Email address

• Phone number

• Property details you provide

• Any information submitted through contact forms or enquiries

• Website usage data (via cookies and analytics tools)

3. How We Collect Your Data

We collect your data when you:

• Fill out a contact form on our website

• Request a guide or download (e.g. landlord resources)

• Contact us via email, phone, or social media

• Interact with our advertisements (e.g. Facebook or Instagram lead forms)

4. How We Use Your Data

We use your personal data to:

• Respond to enquiries and provide requested information

• Deliver our services (e.g. property management, rent increase services)

• Send relevant updates, insights, or marketing communications (if you have opted in)

• Improve our website and services

• Comply with legal and regulatory obligations

5. Legal Basis for Processing

We process your data under the following legal bases:

• Consent – when you opt in to receive communications or download materials

• Legitimate interests – to respond to enquiries and improve our services

• Contractual necessity – when providing agreed services

• Legal obligation – where required by law

6. Marketing Communications

If you have requested information or downloaded a resource, we may contact you with relevant updates and insights.

You can unsubscribe or opt out at any time by:

• Clicking the unsubscribe link in emails

• Contacting us directly

7. Sharing Your Data

We do not sell your personal data.

We may share your data with:

• Professional partners (e.g. solicitors or contractors) where relevant to your enquiry

• Service providers (e.g. email platforms, CRM systems)

• Legal or regulatory authorities where required

All third parties are required to respect the security of your data.

8. Data Retention

We only retain your data for as long as necessary to:

• Fulfil the purpose it was collected for

• Comply with legal, tax, or regulatory requirements

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at [Your Email Address].

10. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

11. Cookies

Our website may use cookies to:

• Improve user experience

• Analyse website traffic

• Support advertising and marketing efforts

You can control or disable cookies through your browser settings.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us.